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I brought the vehicle to MA dealership, (5-17-13), where mechanics determined that gas tank was leaking. Nice to know that I was never notified by Ford!!.įrom my Ford Explorer limited (with 5000 lbs factory installed tow package), there was a high smell of gasoline after fueling vehicle. I also did not know about this recall until reading an article about it. Someone needs to step up and get these parts out to the dealerships.
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What is even more irritating is I am paying a monthly payment and insurance on a car I have been without for almost a month. I am beyond frustrated and ready to ask Ford for my money back so that I can buy a different vehicle but I assure you they won't do that. It would be nice if someone could give me an answer about how much longer this is going to take. I have two young children and this is summer time and we are doing a lot of traveling that is very difficult without my Explorer. I have been given a rental but it is a chevy impala, not anywhere near the size of my Explorer, and had to fight to get that as they only pay for a compact car.
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I have contacted Ford directly 3 times and they can't give me an answer and have been in constant contact with the dealership and no one can tell me when this part will be ready. My 2013 Ford Explorer has been at the dealership for 3 weeks now and still no replacement parts for the fuel pump. Long story there too!!! costing me more $ than its worth and I will never buy a Ford again!. We also had to buy a new ac only 3 months after I purchased the car. At this point I would love to get rid of this vehicle. I was told if its from "fuel pump" the manufacture warranty might cover costs if its from the "filler neck" it will not be covered. Today I have my car at a dealer/mechanic that confirmed the odor coming from gas tank, they will keep it overnight and check where the leak is coming from. I've only had this vehicle 5 months now, purchased used. But, I smell gas! the odor was so strong this morning I was scared to start it, not knowing what would happen. I looked on line to find out there is a recall on leaky fuel tanks and when I called Ford was told my VIN # isn't included in the recall. Then over a short time realized the odor must be coming from car and the odor was more evident after I fill up with gas. Shortly after I had it I noticed gas odor in garage and dismissed it thinking it was lawn mower etc. Purchased 2013 Ford Explorer with around 33k miles on it. I still consider the car unsafe because I can still feel the powertrain jerk subtlety. The shop rewired the component correctly and the vehicle runs.
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Ohmed out the fuel component and discovered the connector was defective on the fuel pump and it had been wired improperly and replaced the missing screws on the fuel pump. The second dealership inquired about the problem. The first said they could not work on it because it was a holiday and they knew I was out-of-town from virginia. ) had it towed to two separate Ford dealerships. (near hit by a tractor-trailer that swerved to miss hitting me. Warning lights would appear at the moment the car shuts down. Then shut down completely at 70 mph on the 25th on highway 421 near yadkinville, nc. I managed to get it restarted after 20 minutes around 8:15 pm and get to a gas station and I put gas in it and the gas warning lights went out. Prime example picked it up on Monday, Novemand it started experiencing problems on the 24th as soon as the gas warning light came on the car shut off at 65 mph and all the cabin lights came on inside the car. I would get it out of the shop one day the car would either have the same warning lights appear or break down totally. The first time it shut down in the middle of a parking lot, it was towed was at 1720 miles. Ford fuel injector size chart.Vehicle has been in multiple repair shops multiple times for fuel pump, electrical, and power train problems.